FAQs

Where are you based? Our home office is located in Orlando, FL, USA.

Which days do you ship? We ship all our earrings orders placed Monday - Friday before 4:30 PM EST the next day.

How long will it take for my order to arrive? For customers within the United States, your order should arrive within 7 business days via USPS FIRST CLASS MAIL. If you do not receive your order within 7 business days, please check your mailbox and tracking number, then contact us and we will make sure you receive your items as soon as possible.

What type of wood are your pieces of jewelry made of? Our earrings are made of 100% natural high quality 3mm thick Baltic birch plywood. The wood is from responsible source with FSC certificate.

Are your earrings heavy? They may look large but they are very lightweight so your ears won't suffer.

What type of metal do you use for the small findings? We use alloy, high-quality nickel-free & lead-free, safe and durable.

Do they cause allergies? The metal we use is hypoallergenic, meaning it has a reduced propensity to cause an allergic reaction. This does not mean that all wearers do not have an allergic reaction. The metal is nickel &lead free making it less likely to cause an allergic reaction.